Your lighting and electronics are in the best hands.
At Miloo-Electronics, we ensure that our products operate reliably for many years. If there is a need for repair or maintenance, our service team will provide professional support and a quick resolution to the problem.
FAQ
Frequently Asked Questions
Yes, we carry out both warranty repairs and paid repairs after the warranty has expired. How long does the repair process take? How long does the repair process take?
Typically, diagnosis and repair take up to 7 business days, but the time may vary depending on the type of malfunction.
Yes, our products are easy to assemble, but if you lack experience, we recommend using the services of a professional.
Please fill out the service form on the website and send the equipment for diagnosis.
Yes, we use only original components for repairs, which guarantee durability and safety.
We need contact information, product model, serial number, description of the issue, and, if possible, photos or recordings.
Yes, you can contact our support department, which will help resolve simple issues without the need to send in equipment.
The standard warranty lasts for 2 years and covers manufacturing and functional defects.
Yes, after submitting a service request, you will receive a number that allows you to check the status of the repair.
We can offer a paid repair or propose favorable conditions for purchasing a new product.
Step by step: how to report a device for service?
1
Fill out the online service form
Provide contact information and details regarding the issue.
2
Pack the product securely
Attach a printed confirmation of the application (you will receive it by email).
3
Send the device or deliver it in person
To the address of our service point.
4
Expect a diagnosis and valuation
We will contact you to confirm the costs of any potential repairs.